Available in 450+ airports

VIP lounge

Created for those who value time and relaxation. Rest in a private zone with drinks, service and the care you deserve.

VIP lounge
Step 1
Step 2
Step 3

Meet and assist

Our representative meets you at the airport: at the entrance, at the check-in desk or in the arrival area. Helps with baggage, finding your way around the terminal and escorts you without having to queue.

VIP Lounge access

You enter a private lounge with comfortable seating, drinks, snacks and Wi-Fi. You can relax, work, charge your devices or simply enjoy a calm wait for your flight.

Escort to boarding

When your flight is ready for departure, our staff will give you advance notice and escort you to the boarding gate. You board without hassle and keep the same comfort right up to the aircraft.

Description

VIP Lounge is a premium airport service that provides peace of mind, privacy and personal attention. Many confuse it with a business lounge, but they are different: a business lounge is an open space accessible to cardholders or certain fare classes, while VIP Lounge is a private area with limited capacity and full individual assistance. In VIP Lounge you avoid terminal queues and noise. A personal representative helps with check-in, baggage and documents, guides you through formalities and creates a sense of a protected space. Inside you’ll find comfortable seating, drinks and snacks, Wi-Fi, business areas and an atmosphere designed for rest and recovery. The service helps you save energy before your flight, spend time in peace or focus on work without distractions. VIP Lounge is not just convenience — it’s confidence at every step of your journey.

How it works

  • Meet and assist at the airport — a representative waits for you in advance, escorts you to check-in, passport control and helps with baggage.
  • VIP Lounge access — you relax in a private lounge with drinks, snacks, Wi-Fi and full privacy.
  • Organised boarding — staff notify you of departure and escort you to the gate or right to the aircraft, without hassle or queues.

Why you need VIP lounge

  • Avoid queues and bustle at the airport.
  • Relax and rest before your flight.
  • Work or hold meetings in a private area.
  • Get personal assistance and premium service.
  • Save time and energy while keeping comfort and confidence.

Additional

  • Prices vary by airport — see exact tariffs in our catalogue.
  • Requests can be submitted at least 24 hours before the flight.
  • Service is non-refundable.

Learn more about VIP lounge

Find answers to other questions on our help page

A business lounge is a shared space for many passengers, while VIP Lounge is a private area with personal escort and a limited number of guests.